GENERAL FAQs
How long does delivery take?
We offer standard UK delivery using DPD courier which takes 3-5 working days. You will receive email and text notifications off DPD when your order if out for delivery with an estimated time slot.
Do you offer click & collect?
Yes you can have your order delivered to our Southport store. This will take 2-4 working days. We will email you to let you know when your order is in store . Please take your email confirmation along with your order number for collecting your parcel.
What is your returns policy?
If your item(s) is unsuitable we can offer you a refund. Please return your unwanted items, unworn with all labels and tags still attached within 28 days. Unfortunately we can not offer exchange on any products. For further information please see our returns policy.
Can I change or amend my order?
Once your order has been placed, we will work as quickly as possibly to ensure it is sent out to you. If you need to make any changes, please make sure you contact us as soon as possible. You can email us at info@shopm2m.com
What sizes do you have in stock?
In our clothing range we offer sizes from Small up to 6XL (please see Big & Tall size chart for guidance) We offer a variety of footwear with sizes varying from 6-14.